Step 1: Determine the purpose of the trip to Poland and prepare set of needful documents.
- In case of short stays (90 days during the next 180 days) You should apply for a Schengen visa
- In case of long stay (91 day during the next 180 days) You should apply for a national visa.
For more information about Schengen visa - click here for a national visa - click here.
Prepare complete set of documents as per requirements before application submission. List of necessary documents you can find following the link
Step 2: Make a prepayment.
After preparing set of needful documents, visit any bank of the Kredo Bank or Idea in person. The payment is taken based on the origin of your international passport. In case of registration for spouses/minors, you have to provide and proof of relationship.
During the payment it is necessary to:
A) select a category visa:
C - Schengen visa, purposes other than tourism, such as business, sports, culture, medical treatment, visits, international transport, transit, etc.
T - Schengen tourist visa
D - National visa (i.e. work, study)
B) choose VAC
C) your personal phone number.
After payment you will receive a unique code for registration PTN.
Please ensure that you give correct and valid contact number. If contact phone number provided is incorrect or does not belong to you, registration will be impossible, and you will have to apply for a refund.
You can make one payment at a time for one person. Multiple payments will not be considered by the system and you will need to take a refund in case there is an appointment for a future date already existing.
Step 3: Next working day post payment is done banking code (PTN) will be activated through the automatic registration system. Appointment date and time will be offered automatically by the automatic registration system and will depend on the free seats available in the system and not earlier than 7 days. Note, Call Centre operators have no influence and cannot correct / change automatically reserved appointment date and time. To check your PTN status, please click here.
Step 4: Once appointment date is settled, call center operator will contact you over the phone from 9:00 till 21:00 from Monday till Sunday, except of holidays, for further confirmation.
Step 5: Once you are contacted by call center operator, you will be informed on the date and time offered for an appointment at the VAC. If you confirm this date, appointment will be scheduled by operator. On the date of appointment you will have to submit your documents in the VAC personally.
Step 6: If offered appointment date is not suitable for you, operator will cancel registration. Next appointment date will be selected by the system not earlier than 7 days from the first proposed date and will depend on availability of the free seats. Expect the next call from the call center operator with information about the second proposed system date.
Step 7: During next call from Call Center, operator will inform you about the second automatically appointed day and time offered by the system. Once you accept this date, appointment will be confirmed by operator in the system. On the date of appointment scheduled you will have to submit your documents in the VAC.
If you reject the second appointment date, your PTN number will be deactivated and you will have to apply for a refund of the payment in the VAC. Simultaneously you may prepay the Service Fee again in order to receive new appointment in case necessary.
Appointment scheduling process is automated and Call Center operators have no influence on this. The date and time of the appointment is provided automatically based on the payment of the fees at the bank. Once contacted by an operator, you can either accept the scheduled date or reject it. Call Centre operators or VAC staff cannot correct / change dates offered by the system. Selecting a specific date for your appointment, on the website or through the call center is no longer possible
Maximum number of applicants prepaying the fee as a family is considered of 5 applicants. Each and every next applicant should provide his / hers own phone number. All the members of a family should apply at the same VAC and for the same Visa Categories. If you apply for a different Visa and at a different Visa Centre, please make a payment separately.
To check the reason for the appointment reschedule in case you did not receive a call from the Call Center please call on +380 443907953. Note: operators do not schedule appointments on this number and general information can be received on the usual Call Centre line.
In case you do not receive a call in about 3 days from the date your payment had been successfully activated, please check status of your appointment on the website - click here.
If the status code is active for registration - this means that the date is not yet reserved and should expect changes status.
If the date is already reserved, please expect a call the operator to confirm the date of registration. For more information please call into the Call Center.
Please note, that applicants who paid before 20 of January 2017 (Lutsk, Kharkiv and Odesa Consular Disctricts) will have a possibility to schedule an appointment in a previous format, using website or Call Centre (+38 044 5945496, +38 032 2984410, +38 032 2424564, +38 050 4193010,+ 38 067 3430480 and +38 093 1755503) for the appointment scheduling. Such PTN will remain valid for 90 days after payment date and all PTN’s which will be not used will be deactivated automatically.
Appointment should be booked by each applicant personally.